Privacy Policy

Last updated: July 8, 2026

Subi is a Chrome extension for YouTube subtitles, translation, and word explanations. This policy explains what information may be processed when you use Subi.

Information we process

• Account information, such as email address, if you sign in.
• Subscription and billing status provided by our payment processor.
• Caption text, selected words, target language, and related settings needed to provide translation and explanation features.
• Basic technical information needed for security, debugging, rate limiting, and service reliability.

How we use information

• Provide bilingual subtitles, AI translation, and word explanations.
• Manage credits, subscriptions, fraud prevention, and account access.
• Improve reliability, detect abuse, and fix product issues.
• Respond to support requests.

Payments

Subscription checkout is handled by Creem. We do not store full card numbers or payment credentials on our servers.

Service providers

We may use infrastructure, authentication, payment, and AI service providers to operate Subi. These providers process information only as needed to deliver the service.

Data retention

We keep information only as long as needed for product operation, legal compliance, billing records, security, and support. Cache and diagnostic data may be deleted or rotated periodically.

Your choices

You can uninstall the extension, sign out, or contact us to request account-related data deletion where applicable.

Contact

Questions can be sent to support@subititles.com.